Posts Tagged ‘Purchasing a Dosatron’

Dosatron Teams With Sonny’s

Wednesday, January 6th, 2010

In case you missed it, Dosatron and Sonny’s Enterprises made an exciting announcement yesterday: we will be partnering to offer car wash operators a 10% discount on all car wash injectors and parts purchased from Sonny’s now through February 28th.

Here’s the full story from Sonny’s:

SONNY’S Enterprises Joins with Dosatron® International to Offer Limited Time Discount

Tamarac, Florida – January 1, 2010 –  SONNY’S, the largest manufacturer of conveyorized car wash equipment, parts, and supplies in the world, has joined forces with Dosatron® International, an industry leader in water-powered, proportional chemical injectors, to offer car wash operators a ten percent discount on all Dosatron chemical dispensers and replacement parts from January 4th through February 28th, 2010.

Dosatron chemical dispensers are ideal for presoak chemicals, engine and tire cleaners, bug and tar removers, waxes, drying agents, and foaming brush cleaners. The water-powered proportional chemical injectors allow car washes to save money on chemicals, energy, and water consumption while delivering the highest quality results for your customers.

“When we first decided to do a dispenser discount for our customers, we knew we’d need to partner with a great company, ” said Barbara Piccirilli, President of Sonny’s Parts Division. “We’ve had a great relationship with Dosatron over the years and have found them to be a consistent, reliable product. They are an ideal partner to make our first promotion of 2010 a success.”

“Since we entered the vehicle wash market 17 years ago, Dosatron has been working to find improved solutions for the unique needs of car wash owners and their customers,” said Dosatron VP of Sales and Marketing Pam Temko. “Teaming with a leader such as Sonny’s to offer customers this unique opportunity is important to us in achieving our goal of being a one-stop chemical management solution for vehicle washes.”

Sonny’s will be sending their customers information on this limited time discount via print, email, and magazine advertisements. Customers can take advantage of these savings by visiting www.Sonnysdirect.com or calling 800-327-8723.

About SONNY’S Enterprises
SONNY’S The Car Wash Factory is the largest manufacturer of conveyorized car wash equipment, parts and supplies in the world. With full tunnel systems in each of the 50 United States, and equipment in countries worldwide, SONNY’S equipment delivers millions of clean, dry, shiny cars each year, around the globe. The company founder, Sonny Fazio, built his first full-serve car wash in 1949. Today, SONNY’S is a recognized industry leader, awarded as such by the International Car Wash Association. Further building upon the company’s commitment to make car washing easy for its clients, SONNY’S is the parent to four distinct divisions; Auto Pilot Car Wash Control Systems, CarWash College, BayWash In-Bay Automatic Car Wash Systems, and SONNY’S Parts Division, responsible for distributing over 14,000 car wash parts to more than 12,000 car wash businesses in the world.

About Dosatron International
Dosatron International, Inc. is an industry leader in water-powered, proportional chemical injectors. Dosatron products are manufactured according to ISO 9001:2000 and ISO 14001:2004 standards by Dosatron International S.A.S., part of United Technologies Corporation, U.S.A.

We couldn’t be more excited to be partnering with Sonny’s on this special promotion. For more information, or to place your order, call Sonny’s at 800-327-8723, or visit their website at www.Sonnysdirect.com.

Networking and Teamwork: Just Another Way We Look Out For You

Friday, August 28th, 2009

janeBy Jane Raborn, Customer Service Representative

Going the extra mile for our customers is sometimes a matter of networking and teamwork.

Just recently, I got a call from a customer who found himself in the middle of lake with a broken Dosatron. Getting a new Dosatron quickly was extremely important, since our customer had a deadline to complete the job he was doing.  He was too far from his dealer to easily buy a replacement, so he called us. I was able to find a distributor near him, and thanks to teamwork with our distributor Crop Production Services, we were able to locate a replacement unit.  Within three minutes of hanging up with me, the customer received a call from the distributor. He picked up his replacement Dosatron and was able to finish his job that night.

At Dosatron, we have developed a large number of resources and industry connections, so that we’re in a unique position to be able to assist our customers in a number of ways.  So, if you have a problem, but you think it’s out of the question to get help, stop and call anyway.  You never know what we at Dosatron can do for you until you ask!

Sometimes it’s the customer who helps us help them!

Thursday, June 25th, 2009

By Cathy Sharp, Service Department

Recently, a customer called in to order a part for his DI16 Dosatron, which he uses to fertilize his greenhouse plants. He knew the part he needed, knew the part number, and is a customer who has owned Dosatron for many years.

Just before we wrapped up the order, the customer asked me, “I wonder if I should spend money on parts for this unit, I’ve had it quite a while…”

We looked at the serial number on the unit (which is machine stamped on the bell housing), and the unit was a 1997 model! We looked at the interior of the bell and body and the housings were showing signs of wear. He had not replaced the injection seals in a long time, and we recommend injection seals be replaced once a year.

Then we discussed the new D14 – 14 GPM injector that is replacing the DI16 in Horticulture. This new injector is terrific! It answers every grower’s request for a new-and-improved Dosatron. The blue housings are chemical resistant, the piston has fewer moving parts, the stem is really easy to adjust, and best of all – the price is terrific!

The customer is contacting his distributor for the new unit, and will also order a 200 mesh filter to go in line before his Dosatron.

This customer’s question – to replace parts or consider purchasing a new unit – was so important! We want to do the very best thing for our customers, and I was so very thankful to him for asking. Our customers are amazing! Everyday, I learn from them.

Buyer Beware!

Thursday, May 21st, 2009

Here’s why we always recommend purchasing from a reputable distributor…

Recently, we received an injector in for repair.  The customer sent in a note with the injector, stating that they just bought the unit in “Almost Unused” condition on an auction website. They had hooked it up and couldn’t get it to work. First, we noticed they had just bought a 16-year-old injector. Inside, we found a well-used piston and all original seals (from 16 years ago!). The seller’s description of the unit as “Almost Unused” was clearly false, and the only thing we could recommend was the purchase of a new injector – the one they had purchased used was too worn to be worth the cost of the repairs.

We feel bad when we see this happen to our customers. This is a good reason to always buy new units from your local distributor and not used at auctions.  We would be happy to help you find a reputable distributor in your area – just fill out this form, and we will send you the contact information for distributor near you.