Archive for the ‘Testimonials’ Category

20 Years and Still Pumping

Friday, June 4th, 2010

Our service center has seen numerous unusual cases over the years, but when they received Jeff Kisamore’s repair order earlier this week, the entire office couldn’t help but take notice. 

Jeff had sent us an original D100 Dosatron injector – one of the very first Dosatron injectors ever soldD100-forweb in the US. This unit was so old, it pre-dated printed labels for our injectors. Furthermore, the original factory seal was still in place, meaning that this injector had never been opened for routine maintenance!

We couldn’t believe it. We knew our injectors have a really long product life, but this unit had to be at least 20 years old, and had never been serviced. We had to call Jeff to get his story. Here’s what he told us:

I bought my Dosatron brand-new about 20 years ago. We first used it to medicate sows, but for the past 10 years or so, we’ve been using it to give our show animals vitamins and electrolytes. Everyone on the show circuit dislikes us, because our show animals consistently win, and I’m sure that the vitamins and minerals they get through our Dosatron are the reason. Over the past couple of years, I’ve even been loaning our Dosatron to my brother for his animals. Until recently, the injector has worked perfectly.

Our technicians were able to determine that the necessary repair was the replacement of one inexpensive top seal, valued at approximately $3.22. This means that, even without routine maintenance, the injector still only needed a minor routine wear-part replacement. Instead, we’re giving Jeff a brand-new D128R, which we hope will give him many more years of reliable service.

Lela’s Tales from the Road: Washington, DC

Monday, February 15th, 2010

Well, 2010 has gotten off to quite the start – I hit the ground running at the MANTS show during the first week in January, and I’ve been criss-crossing the country pretty much non-stop since. It’s hectic, but I wouldn’t have it any other way.

A few weeks back, I was back in Washington, DC for another maintenance seminar. This time, I was speaking to a group of growers at a small greenhouse.

As always, it was a delight to meet the growers, listen to their stories, and get their feedback. Here’s what Rachel Aiken, one of the growers we spoke to, had to say about Dosatron:

We’ve been using Dosatron injectors exclusively for the past 12 years. They work really well, and they’re a breeze to work with. And now with the new 14 GPM model, they’re simpler to use and maintain than ever.

Lorien Bristow (left) and Rachel Aiken (right) were two of the growers at our recent maintenance seminar in Washington, DC

Lorien Bristow (left) and Rachel Aiken (right) were two of the growers at our recent maintenance seminar in Washington, DC

The growers all seemed pretty excited that we came out to explain the injectors to them in-depth, and we were excited to be there, too. Fortunately, we got out before all the snow came! Hope all my DC readers are staying safe and warm right now.

Don’t forget, we do maintenance seminars all over the country, and we sometimes invite folks to our Technical Service Center in Clearwater, FL for private sessions. If you’re interested, give us a call at 800-523-8499 to schedule a seminar for your group.

Until my next Tale from the Road,

Lela

Update: Green Forest Car Wash

Friday, November 13th, 2009

green_ forest copyWhen Patricia Knott, the owner of Green Forest Car Wash decided to take the plunge and open an express wash, she relied on her extensive business background and experience. She decided, after conducting extensive marketing research, that creating a great customer experience beyond what is expected from the “normal” car wash would enhance traffic.

When it came to purchasing materials, Patricia applied that same business knowledge. She researched equipment that would operate efficiently, allowing her to focus on the operational side of the business and not worry about constant repairs. This research led her to choose Dosatron.

Why Dosatron? Patricia stated it best by saying:

My motto is: the simpler, the better. That’s why I love Dosatron pumps. They completely simplify the chemical application process. They are easy to adjust and maintain, leaving me time to focus on my operation and not the equipment.

We’re proud that Green Forest Car Wash has selected Dosatron for their fun and innovative car wash. We also want to recognized Patricia for her award as the 2009 Rookie of the Year by the Western Carwash Association (WCA). We look forward to partnering with Patricia and Green Forest for years to come!